Red Flags Logistics Companies Are Difficult To Work With

Adams Distribution prides itself in providing the best customer service around, but unfortunately, not all logistics companies work that way.

If you are still comparing Adams

Distribution to its competitors, be sure to check the other logistics companies you are considering for the following warning signs they may not be good to work with:
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  • They don’t answer your questions clearly or directly. If you ask them a question, especially one about how they resolve concerns or problems, and they can’t provide you with a clear, direct response, they’re probably not a great company to work with. When you do have a concern down the road, they will get angry or upset with you for not understanding, and they probably won’t help you resolve the concern successfully.
  • They don’t have the time to answer your questions. The company treats you more like a number than a customer. You ask questions and while they don’t get angry or upset, they do seem to be in a rush, ready to move on to the next thing. If you feel like you are almost forcing them to talk to you, then it’s probably a better idea to move on.
If you talk with Adams Distribution, you will receive the best customer service available. Just give us a call or stop by our Houston location to learn how we can help you.